KENYA POWER TO CLOSE ALL PAYMENT COUNTERS IN ITS BANKING HALLS BY JUNE 2027 AS PART OF TWENDE DIGITAL CAMPAIGN, STAFF TO BE REDIRECTED TO CUSTOMER SERVICE
Kenya Power has announced plans to progressively close all remaining payment counters in its banking halls by June 2027 following a sharp rise in the use of digital platforms, which now account for more than five million customer interactions every month.